British Beauty Council launches campaign to encourage clients back to hair and beauty

Published 18th May 2021 by Charlotte Grant-West
British Beauty Council launches campaign to encourage clients back to hair and beauty The British Beauty Council is launching new campaign called 'Oh hello beauty' to encourage people to return to hair and beauty salons – and help get high street and city centre businesses back on their feet.

  • More than 7,300 salons have gone out of business since March 2020

  • 3 million fewer customers in salons since reopening in April 2021

  • Poster and social media campaign aim to bring back the joy of visiting salons.

More than 7,000 salons in the UK have gone out of business since March last year following the forced closures in light of the pandemic; the British Beauty Council fears more businesses will suffer the same fate unless people start returning for treatments. While salons were able to reopen on 12 April 2021, they continue to run at 30 per cent less capacity due to Covid restrictions, resulting in more than 3 million fewer appointments than would have been otherwise.

Millie Kendall, chief executive of The British Beauty Council, says: “We need to support the high street and city centre premises-based businesses. The personal care sector has not only struggled with the many months of closure and the on-going costs related to keeping their businesses alive – they are also not yet seeing the numbers of clients coming back to salons and stores that they had pre-Covid.

“We need to bring the joy back to beauty by encouraging clients to come back to experience the array of services we offer – most of these require immense skill and can’t always be replicated at home.”

The “Oh hello beauty’ poster and social media campaign was launched on 17 May 2021 and it aims to reverse the decline, by showing how beauty can help people feel their best.

The UK’s £30bn beauty industry was one of the sectors most heavily impacted by coronavirus measures, with hair and beauty salons closed for 140 days of lockdown. It employs more than 600,000 of which more than 80 per cent are women. Full-time equivalent employment numbers are down 21% on 2019 as staff hours were cut and redundancies made despite the furlough scheme. At £30bn, the beauty industry contributes more to the UK economy than pubs, which contribute £23bn a year.

Small Business Minister Paul Scully said: “The beauty sector is so crucial to our recovery from Covid, not only for boosting jobs and local high streets but also for the career opportunities it provides to so many young people, particularly women, and the uplift beauty treatments can give to people’s mental health and wellbeing.

“I have had two drastically-needed post-lockdown haircuts in the last year, so I know for myself how important it is to back these vital businesses and keep salons thriving.”


More about Oh hello beauty campaign...

The 'Oh hello beauty’ poster and social media campaign was developed in partnership with creative agency M&C Saatchi, with support from patrons of the British Beauty Council, Facebook INC, JC Decaux and Zenith Media. The British Beauty Council are proud to present Oh Hello Beauty, launching 17th May 2021, a campaign to promote the importance of the beauty industry and to encourage clients to return to their much-loved pros.

Say #OhHelloBeauty and celebrate the talented and valuable hair, beauty & wellness workforce.

You’re invited to bring beauty back into your life!  How salons, stores and experts can get involved:
1. Head to the British Beauty Council website
2. Download your Oh Hello Beauty campaign posters and social media assets
3. Print your posters out in either A2 or A3
4. Place facing outwards to the street in your salon window
5. Use the social media assets on your Facebook and Instagram accounts,
tagging @britishbeautycouncil and #OhHelloBeauty
6. Use the Gifs and Stickers available via Instagram Stories to help spread the word.
7. Get your clients involved! Ask them to post pictures of themselves after a visit to you, using #OhHelloBeauty

The Oh Hello Beauty assets are available here and on the British Beauty Council website.
Or to feature on your pages please get in touch at [email protected]


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Charlotte Grant-West

Charlotte Grant-West

Published 18th May 2021

Charlotte oversees the print magazine, website and social media channels at HJ. With over a decade of experience as a journalist, Charlotte was formerly Editor of Modern Barber and HJ Men, Social Editor at Netmums and Features Writer at Boots Health & Beauty magazine. She loves any products that make her hair bigger and more voluminous, and loves a behind-the-scenes peek at anything hair-related – whether it's a factory tour, BTS on a shoot or backstage at fashion week.

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